Payments Analyst

Points International | Posted 23-01-2020

Toronto (Bank)

Company Description

We’re a technology company working in the loyalty e-commerce industry. Our solutions enhance the management and monetization of loyalty currencies for more than 50 of the world’s largest loyalty brands, from frequent flyer miles and hotel points to retailer and credit card rewards. Supported by our unparalleled loyalty industry experience and technological expertise, we bring state-of-the-art loyalty commerce platforms and products to individuals and businesses in today’s loyalty marketplace.

Our casual, collaborative office is where our strong workplace culture begins. Our people are what make us great, so we empower them with the freedom to think big and the resources to make things happen. We communicate directly, lead by example, and make sure our team members know how much they are appreciated. Passion for life and work is important to us, and we want to see it in you, too!

Job Description

Points is looking for a Payments Analyst to join our Risk and ePayments team for a permanent position.

We’re looking for a smart, detail oriented, enthusiastic person with a passion for problem solving, dashboard creation, and report building. As a Payments Analyst, you will be relied on to review, analyze, build / or enhance payment related reporting as well as research the global payment landscape. The successful candidate will be a quick learner with superior Excel skills, outstanding analytical skills, and an ability to identify process improvements in a fast paced environment.

You will be responsible for the following:

Reporting and Data Analysis

  • Using internal and external data to analyze the cost and performance of merchant accounts, identifying and reporting trends related to:

    • Currencies, card type, issuing bank, etc

    • Transaction cost analysis by country, partner, etc

    • Method of Payment usage analysis by country, partner, etc

    • Accept and decline rates by partner & region

  • Provide proactive quality financial analysis, insightful commentary and recommendations that allow to make informed business decisions on payments

  • Assist in the forecasting of transaction processing costs globally when required

Research on Payments Landscape

  • Regulatory

    • Understand domicility and localization rules / requirements and apply knowledge to make recommendations on improving payment metrics and Points’ payment strategy

    • Stay on top of and report on payment Rules and Regulations regarding the processing of electronic payments (PSD2 etc)

  • Payment methods

    • Research international payment methods applicable to the Travel & Loyalty sectors

    • Make recommendations on payment methods applicable to our partners

Administer / Manage merchant account process

  • Own the current workflow process related to opening merchant accounts from start to implementation, including:

    • Create and maintain process documentation for both staging and production merchant accounts

    • Ensuring appropriate documentation is completed

    • Set up in payment gateway and fraud tools Testing and review, including verifying correct mapping to bank accounts & fraud tools

  • Review current processes and work with various stakeholders to introduce automation / improvements where necessary

  • Analyze merchant account transaction volumes to assess usage and close down merchant accounts when needed

  • Advanced Excel skills, including complex formulas, pivot tables, charting, data tables and macros

  • Strong analytical skills with experience working efficiently with large data sets

  • Bachelor's degree in Business, accounting, finance, economics, data science or other analytical disciplines

  • Knowledge of and experience in the payments industry is considered an asset

  • Strong communication with ability to communicate data and findings to management

  • Strong working knowledge of PowerPoint

Additional Information

Building a great company culture is as vital to us as building a great business. Over the last 5 years Points has been the recipient of the following awards:

  • Best Workplaces (Medium) in Canada
  • Best Workplaces for Women
  • Canada’s Top Small and Medium Employers
  • Greater Toronto’s Top Employers

Here are some of the perks that are included in our Points culture:

  • Central downtown location in the Financial District
  • Connected to the PATH network of shops/restaurants
  • We want to celebrate with you: all employees get an extra day off for their Birthdays!
  • Flexible work hours and casual dress every day
  • Marvelous Snack Cart Fridays: free refreshments and snacks!
  • Free coffee, tea, juice, pop, and snacks
  • Monthly subsidized lunch program
  • Green commuter and fitness subsidies
  • Secure bike storage with showers and towel service
  • Company-sponsored activities: bowling, movies, sports, paintball, and more!

Points is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request we will provide accommodation for applicants with disabilities.

All your information will be kept confidential.

No agencies please.