The primary function of the PSA is to ensure the store displays and signage are maintained and up to date. This includes moving beams and grids, rotating stock, building products, and displaying products and product support materials as appropriate per reset and/or project instructions. This also includes installing and maintaining vendor displays, ensuring all displays are in working order, and processing photos of product displays. The PSA is expected to check that resets completed by outside vendors are properly done, products are stocked and priced correctly according to specifications, and damaged products are identified and processed according to procedures. The PSA is also responsible for greeting and acknowledging all customers in a friendly, professional manner and providing quick, responsive customer service. The PSA is also responsible for monitoring the store for potential security risks and adhering to Loss Prevention safety requirements. Lastly, the PSA is responsible for completing all other duties as assigned. Requires morning, afternoon, and evening availability any day of the week. Required to work a schedule as determined by sales, customer, and business needs, but may be changed by store management based on the needs of the store.
Requests to be scheduled off for a specific day require advanced notification and approval by supervisor. Hourly Full Time, Part Time or Seasonal: Generally scheduled 40, 24 to 30, or 0 to 40 hours per week respectively; more hours may be required based on the needs of the store. This position reports to an Assistant Store Manager and takes daily direction from a Department Manager. This position does not have direct reports.
### Job Requirements
Ability to read, write, and perform basic arithmetic (addition, subtraction).
6 months Lowe's sales floor experience.
6 months experience performing product merchandising including reading planograms, setting up and tearing down displays.
3 months experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.
Working knowledge of basic tools needed for the job (e.g., drills, grinders, reciprocating saw, circular saw, hand tools).
Lifts up to 40 pounds daily without assistance; may lift up to 100 pounds with or without assistance.
The Product Service Associate may be required to perform job activities, with appropriate intermittent relief where applicable, under difficult work conditions such as in extreme cold, heat, inclement weather, at heights, while exposed to constant/intermittent sounds (if applicable).
Lowe’s Canada is an inclusive employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
### Work Conditions
Hours are 6 am - 3 pm daily.
Resume must be attached to online application for consideration.